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9 billion SMS text messages will be sent in Australia in 2008
20 million mobiles in Australia with a 95% mobile phone penetration
SMS is the most favoured means of communication amongst the younger generation of Australians.
Why use SMS in your business?
The speed, convenience and cost effectiveness of SMS messages is unrivalled by any other communication medium. The most important aspect of SMS messages for your business is its unique ability to reach its audience anywhere. Further, virtually all text messages are read. When was the last time you deleted a text message without reading it first?
With 95% mobile phone penetration in Australia, can your business afford the luxury of not communicating with your customer in the most direct way possible?
The benefits of using SMS messages in your business:
- Improved customer service levels.
- Personal communication
- Immediate Communication (great for sending time sensitive messages)
- Increase business productivity
- Lower cost of communication
- Decreases miscommunication
- Build up your database
- Increase sales
- Build up customer loyalty
Start using SMS messaging in your business today – Buy our SMS software now or call us on 1300 00 TEXT to organize a free demo
SMS Messages can be used in almost every area of business:
- Marketing Department
- Launch of new products
- Inform customers of special promotions
- Conduct interactive SMS keyword competitions to build customer loyalty
- Time sensitive information such as “today is the last day of the sale”
- Send invitations for special events
- Send SMS vouchers to customers on special events –birthdays etc
- Finance Department
- Reminder notices for overdue accounts
- Following up accounts receivable
- Receptionist
- Appointment confirmations
- Meeting reminders
- Changes in event date/time/venue information
- Customer Service Team
Updates on the status of a customer’s application
- Inform customers re: missing documentation
- Use it as an additional means by which a customer can contact you (sort of like Instant Messaging on websites)
- Personnel Management Department
- Pass on key announcements to staff on department basis
- Distributors / Dealers Network
- Information regarding arrival of new stock or if a product goes out of stock
- Communicate special promotions/prices/discounts
We believe that if you are in business then this is an essential software your business must have. Anyway, we have also compiled a list of businesses that can benefit from the implementation of SMS Text Messaging:
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| Airlines |
Astrologers |
Auto Service centres |
Banks |
| Beauty Saloons |
Blood Banks |
Companies with databases |
Companies with dealer networks |
| Companies wanting to keep in touch with customers |
Car Dealers |
Cinema Publicity Department |
Clubs |
| Corporate |
Couriers |
Courts |
Councils |
| Customer Relations Dept. |
Department Stores |
Dentists |
Doctors |
| Distributors/Dealers Network |
Educational Institution |
Event management |
Finance companies |
| Fitness Clubs |
Florists |
Gift Shops |
Health Clubs |
| Hospitals |
Hospitality Industy |
Health Service Companies |
Insurance Agents |
| Laboratory |
Medical Centres |
Mortgage Brokers |
Night Clubs |
| Newspapers / Magazines |
Political Parties |
Radio Stations |
Real Estates |
| Retail Shops |
Schools/ Colleges |
Shops |
Stock Brokers |
| Supermarket |
Telecom Companies |
Travel Agencies |
TV Stations |
| Utility companies such as Gas, Electricity |
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| Our Clients Worldwide |
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Bankstown Grammar School |
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