Why Use Coretalk SMS?

• Ready to use
  Easy plug and play installation. You can start sending SMS text messages with our software within seconds of installation. The install process itself doesn’t take long.
  
  
• No contract
  We are so confident of our SMS software solution that we do not need our customers to sign any long term contracts.
  
  
• Database confidentiality
  Unlike Internet based SMS providers our software solution resides on your own computer. You don’t have to send a copy of your customer database (one of your most valuable assets) to the SMS provider. As a result your database remains secure.
  
  
• Reliability
  The Coretalk SMS software is used in conjunction with Australian telecommunication carrier SIM cards. Therefore delivery of your SMS is guaranteed.
  
  Does your current SMS provider use Australian originated messaging?
  Most "Australian" SMS providers in fact route their SMS traffic via overseas gateways. In doing so they exploit a loophole that enables them to avoid paying Telstra, Optus and Vodafone message termination charges. These companies purchase bulk SMS from disreputable suppliers in Africa, India and Europe and sell it to unsuspecting customers in Australia, who are not made aware of the poor reliability and lack of coverage associated with so called ‘International’ SMS.
  
  
• Dedicated SMS number
  Since our solution uses a SIM card which you choose from your local telecom provider, therefore you will always have a dedicated SMS number which will always be used for SMS purposes. You can advertise this number on your website & in your promotions. This will provide your customers one more avenue for contacting you & further leading to improved customer service levels.
  
  
• 2 way SMS
  Can your current SMS solution provide replies directly back to the sender?
  A lot of the Internet based SMS software do not have the ability to receive messages back. Coretalk SMS provides the ability to both send and receive text messages thereby dramatically expanding the range of ways that your business can use SMS communication. For marketing related SMS, enabling replies for opt-outs is essential in complying with obligations imposed by the ACA.
  
  
• Direct from Desktop or Laptop PC
  Since our solution uses delivery via a modem which uses a SIM card (the same SIM card that goes in a GSM mobile phone) therefore no Internet connectivity is required.
  
  
• Track Record
  Coretalk SMS has been around since 2004 and has offices in South Africa, New Zealand, and Australia. Over 2000 businesses use Coretalk worldwide. We have a large number of corporate clients worldwide including BP, Harvey World Travel, LJ Hooker, Peugeot, Standard Bank, Toshiba, Remax Real Estate.
  
  
• Research and Development
  Coretalk has been constantly developing and updating its SMS software. New features are constantly added to the software.
  
  
• Easy to use Graphical Interface
  Our software developers have taken great pains to ensure that using our software is easy and intuitive even for first time users. It has easy to understand icons & a very detailed inbuilt user manual. This reduces the need for staff training on our software.
  
  
• Keyword Marketing - Create your own marketing promotions
  
Most of you have seen this feature on TV where they ask you to SMS a keyword. Well our software has this extremely powerful feature inbuilt in our software. You can create and run your own SMS competitions to build your database or increase sales. The interactive marketing module provides the ability to set up interactive marketing campaigns with clients via their mobile phones. You can easily create your own Interactive SMS marketing campaigns, thus saving you on the exorbitant costs charged by third party providers.


• Remote group SMS feature
  This feature enables you to empower your staff or community members to use their mobile phone to send messages from predefined groups in the Coretalk software. The system has the ability to receive an inward coming message from an isolated user, and if that user is authorised to send messages to a selected group, the system will automatically pass that message onto all members of the selected group.
  
  
• Message History
  Our SMS software has a message archive function which allows it to retain all messages (both sent and received). These messages can’t be deleted thus ensuring complete history of all communication.
  
  
• Long Message functionality
  Concatenated SMS function allows several 160 character messages to be joined together to make one long message.
  
  
• Message Templates
  Frequently organisations need to send messages that are repetitive in nature. Our SMS software allows you to create templates which can be used to speed up communication, while maintaining personal touch.
  
  
• Send Later command (scheduling)
  Messages can be sent at a pre-determined date & time, i.e. you can schedule SMS for later delivery.
  
  
• Bulk/ group SMS feature
  Not only can you send messages to selected individuals, you can create entire groups & send messages to multiple groups simultaneously.
  
  
• Import external database
  Coretalk SMS software allows you to import your database of names and numbers from multiple sources including Microsoft Outlook, Excel etc. It has advanced integration tools to link to other contact management applications and ad hoc databases. Coretalk SMS software offers full integration with Outlook whereby all tasks, appointments etc can be imported, and reminders sent based on that data.
  
  
• CRM like database functionality (also known as helpdesk)
  You can create notes and message logs of all dealings with customers. This feature of Coretalk records all messages & matches them to the contact database along with the history of communications with that contact. It provides easy to use tools that make responding to that person quick and simple via SMS. It also provides customers and clients a quick, simple & non-obtrusive process of contacting your company, utilizing SMS as the communication medium. You can also create notes, tasks etc associated to that contact.
  
  
• Pulling information automatically from company databases using mobile phone
  Example- A sales rep on the road needs to find out stock availability for a particular product. The Sales rep will send a text message with a stock code from his mobile phone and within seconds will receive a text message with the desired information. SMS the code Bas6 to 0400 11 22 33 to see how it works.
  
  
• Pushing information automatically from database (without human intervention)
  Example 1- An auto repair shop could send an automated text message direct from its database to all customers on the anniversary of last rego test on their vehicle.
  
  Example 2- Automated text direct to customer’s mobile notifying them about an overdue amount. In this scenario the Coretalk software would directly interact with your company’s database & automatically generate a reminder for overdue customers.
  
  
• Networkable
  Can be installed across an office network and on multiple PCs.
  
  
• Built in Unsubscribe feature
  This will help you comply with spam laws which require you to unsubscribe a customer where they do not want to send messages to them.
  
  
• Forward emails to your mobile
  Waiting for an important email? Now you can forward them via our software to your mobile as they arrive in your inbox.
  
  The applications are endless &, although Coretalk SMS software is not intended to replace the necessary phone conversation, it reduces the unnecessary calls to confirm a meeting or convey a tracking number. Unlike email or phone calls, SMS messages can't be ignored. You can even communicate with someone who's in a meeting, ensuring real-time communication.
  
  

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